Careers

About Jonathan Adler

Jonathan Adler is a design company dedicated to bringing style, craft and joy to our Clients’ lives.

Our store culture is built upon excellence on all levels: excellence in selling, excellence in Client Service, excellence in store presentation—these are just a few of the characteristics of a successful store.

We foster an energetic, creative and fun working environment, as these descriptors reflect the product we sell and the personality of Jonathan himself. We are passionate about the craft behind our products and the story behind each item and are committed to sharing the story with our clients.

We seek outstanding, like-minded individuals to bring these principals to life every day in our stores.

We are an Equal Opportunity Employer M/D/F/V

Corporate Openings

Ecommerce Web Designer

Job Overview

Jonathan Adler, an international home furnishings retailer, is seeking an Ecommerce Web Designer to drive the creative look and feel of the brand on the company website. The person in this role will partner with various departments and senior management to create branded visual online experiences.

Essential Functions

  • Design and develop all homepages, landing pages, beauty bars, and special content pages for site
  • Develop and deploy all email blasts
  • Design UX improvements for ecommerce site
  • Work with back-end developers to troubleshoot and resolve technical issues
  • Design display ads for online retargeting, prospecting, and affiliate campaigns
  • Support other departments by designing digital assets as needed for events, collaborations, and social media
  • Special projects as needed

Qualifications

  • Ecommerce experience (min 3 years), preferably in the luxury market
  • BA/BS required
  • Detailed knowledge of HTML, CSS, and Javascript/jQuery, especially in a responsive environment
  • Experience with Demandware (or similar ecommerce platform)
  • Experience with Bronto (or similar email service provider)
  • Affinity for our product/concept
  • Able to make timely decisions, anticipate problems, and provide creative solutions
  • Extremely well organized and detail oriented
  • Demonstrate strong leadership and teamwork skills

To Apply

  • Submit your resume, portfolio, and salary requirement to: careers@jonathanadler.com.
  • Please reference the position title in the subject line of your email message.

Order Management Associate

Job Overview

This role will focus on order management of key categories from PO placement through on-time delivery to the JA Warehouse.

Essential Functions

  • Partner with Planning and Product Development to action approved product
    • Item creation at beginning of season, ongoing item maintenance in Netsuite
    • Ensure accurate and complete product information in ERP system before launch; understand hierarchy and identify product attributes
    • PO creation for production and trade show quantities; create and maintain coordinating tracker spreadsheet, communicate updates to appropriate internal channels
    • Emailing vendor to confirm receipt of PO (Planning cc’ed on all orders, PD cc’ed on new orders)
  • Order Management/Logistics
    • Communicate weekly with vendor base to confirm outstanding ship windows; update ETAs as necessary; elevate issues to purchasing manager with proposed solutions
    • Maintain communication to relevant channels of the company on production & shipping status
    • Review incoming shipments and confirm all accuracy of all documents
  • Reporting
    • Pull necessary reporting to support purchasing needs
    • Special projects as needed

Qualifications

  • 1 year work experience as an assistant planner or assistant buyer is preferred
  • Possesses outstanding analytical skills
  • Strong computer skills required, especially Excel
  • Excellent time management skills and an ability to multi-task and prioritize
  • Able to foster relationships with other members of the cross functional team
  • Demonstrate strong leadership and teamwork skills

To Apply

  • Submit your resume and salary requirement to: careers@jonathanadler.com.
  • Please reference the position title in the subject line of your email message.

Assistant Ecommerce Merchandiser (US & UK)

Job Overview

Jonathan Adler, an international home furnishings retailer, is seeking an Assistant Ecommerce Merchandiser to manage the presentation of products and product categories on the company website. The person in this role will partner with various departments and senior management to cultivate and maintain online initiatives that promote key products and product categories, leading to increased conversion and larger basket size. The Assistant Ecommerce Merchandiser will analyze data to develop and support merchandising strategy to enhance the client experience while driving sales.

Essential Functions

  • Product setup, maintenance and category merchandising for jonathanadler.com
  • Promotion setup and maintenance
  • Manage creative briefs for homepages and blasts (under the direction of the Ecommerce Merchandiser)
  • Assist in managing product photography requests
  • Responsible for ensuring every category page on jonathanadler.com is merchandised with balance of key performance indicators and aesthetics
  • Responsible for ad hoc reports, including but not limited to: web, email and merchandise performance analyses
  • Maintain and present weekly competitive analysis
  • Daily QA of site for issues

Qualifications

  • Ecommerce experience (1–3 years)
  • In-depth knowledge of Demandware (or similar product management system)
  • In-depth knowledge of reporting technology (Google Analytics, Ominiture, Coremetrics)
  • Passion for JA product and design ethos
  • Visual display or website merchandising experience
  • Ability to make timely decisions, anticipate problems, and provide creative solutions
  • Well organized, detail oriented
  • Proven analytical, business planning skills
  • Ability to work in a fast paced and changing environment
  • Advanced Excel and Word, with strong computer and systems understanding
  • BA/BS required

To Apply

  • Submit your resume and salary requirement to: careers@jonathanadler.com.
  • Please reference the position title in the subject line of your email message.

Product Development & Sourcing Manager (Soft Home)

Job Overview

The Product Development and Sourcing Manager role is a key position at Jonathan Adler. Partnering with the Product Development and Sourcing Team, this position is responsible for managing the development of product within the growing Jonathan Adler vendor base. With a strong emphasis in soft home product, this role will partner with the Design and Planning departments to develop product, develop and maintain packaging and cost standards, ensure product meets regulatory test requirements, and manage our international vendor base.

This is a challenging and exciting position that requires a strong product category knowledge base, exceptional organizational skills, and effective communication skills working with company management, overseas agents, and vendors.

Essential Functions

  • Partner with Design/Planning for cohesive strategy for sourcing new developments
  • Manage Costing and MOQ negotiations with vendors for all new PDs
  • Product Development and Management
    • Work with Design Coordinator to update Master Seasonal Order form
    • Partner with design to develop new product and communicate product requirements and deliverables to our agent and vendor base.
    • Work with Design to maintain product knowledge documents
  • Quality Standards – partner with Management to establish QC and testing standards as required for product category. Action standards across vendor base.
    • Ensure packaging meets company standards
    • Coordinate and Manage product testing for category within vendor base and maintain testing logs
    • Coordinate with Customer Service to address any QC issues with production
  • Sourcing Strategy – Partner with management to work toward macro sourcing and production capability goals
    • Resource existing products to different vendors as needed to support supply chain
    • Partner with design on vendor base research for new and continuing developments
    • Travel as needed to work with vendor base
  • Information & Production flow – work with Management to be link between Design and Planning
    • Partner with planning on annual reviews and projections to best meet our supply chain needs and negotiate as needed with vendor base
    • Partner with design to hand off complete actionable product (i.e. designed to specification, packaged, and tested so cost information is complete and product is fully ready to order)
  • Regular, dependable attendance and punctuality

Qualifications

  • Bachelor’s degree or higher
  • 4+ years of industry experience in Production and/or Sourcing with an emphasis in Soft Home Product is required
  • This position will offer the opportunity to partner on developing a wide range of soft home product so a strong base knowledge of materials, textile constructions, and finishing processes is a must. Background in other product categories is an added value.
  • Knowledge of international testing requirements and ability to communicate and execute to company standard within vendor base
  • Superior analytical skills and ability to balance short term tactical decisions with long term strategic thinking
  • Demonstrates ability to reprioritize based on business needs
  • High level of skill in presentation, written, verbal, and interpersonal communication

To Apply

  • Submit your resume and salary requirement to: careers@jonathanadler.com.
  • Please reference the position title in the subject line of your email message.

Retail Design & Construction Manager

Job Purpose:

The Retail Design and Construction Manager is a leadership position that will oversee the design and construction of Jonathan Adler retail stores. This candidate will report to the Design Director on the planning and execution of retail spaces, shop in shop concepts and trade show booths. We are looking for someone with a good work ethic and creativity to continue to uphold and develop the construction needs and interior design aesthetic of the Jonathan Adler brand.

Key Accountabilities:

  • Liaise with Landlord representatives and property management as brand representative for construction on all new spaces
  • Completion of DD plans for architectural and contractor bids
  • Bidding jobs with architects, contractors and trades as needed
  • Site visits for bidding, construction follow-up, and construction sign-off/installation as required
  • Sign-off on all final drawings, plans, fixturing schedules and general construction details for the space
  • Managing the overall budget of the build-outs with minimal change orders
  • Managing the schedules of construction and meeting all necessary deadlines
  • Signing off on all completed construction projects and maintaining final project budgets
  • Developing new designs for store millwork and fixtures as needed
  • Overseeing design related upgrades in existing retail locations as needed
  • Working with wholesale on new designs for trade show booths and installations as needed
  • Assist in special projects when needed

Essential Skill Requirements:

  • Proficiency with the Adobe Suite programs
  • Strong command of AutoCAD required
  • Organization, proactive planning and multitasking skills
  • Proven ability to work under fast paced timelines
  • Strong leadership and management skills

Qualifications:

  • Minimum of 5 years industry experience required
  • Minimum of 3–5 years of Project Management experience
  • Architectural, Retail Design and/or Interior Design background
  • Minimum Bachelor’s degree or higher

To Apply:

  • Submit your resume and salary requirement to: careers@jonathanadler.com.
  • Reference the position title in the subject line of your email message.
  • Include portfolio or work examples. Applications without work examples will not be reviewed.

Customer Service Representative

Job Overview:

The Customer Service Representative role is paramount in ensuring customer satisfaction. This position will address customer questions and concerns and resolve them in a way that upholds brand reputation while, additionally, finding new and creative ways to suggest products and services. This is a challenging and exciting position that requires strong sales, service, and problem solving skills.

Key Accountabilities:

  • Promptly supply customers with appropriate information regarding products or order and shipment status while relaying feedback to superiors upon customer issue or concern
  • Supply customers with exceptional service, addressing their issues in a way that yields effective, continual problem resolution
  • Process customer’s orders and changes according to company procedures
  • Address customer needs and concerns, thoroughly answering any questions regarding product information
  • Creatively find ways to ensure customer satisfaction, settle any customer issues, and enhance customer experience
  • Correctly interpret customer issues so to produce more accurate customer assistance
  • Effectively prioritize customer follow-ups using an understanding of subject urgency and skills in time management
  • Provide solutions to customer questions and concerns with a detailed understanding of product knowledge
  • Develop a strong relationship with clients and interior designers
  • Creatively recognize opportunity to promote additional products and services
  • Assist in special projects when needed

Qualifications:

  • Bachelor’s degree or higher preferred
  • 1–2 years of experience in a similar home furnishings and design customer service role or in a retail store with a strong service culture; luxury environment preferred
  • Proven skill providing exceptional customer service
  • Proven sales skills with the ability to negotiate
  • Strong attention to detail
  • Customer service oriented; ability to work with a diverse customer base
  • Excellent communication skills, both written and verbal
  • Proficient computer skills and comfort in navigating multiple systems
  • Advanced problem assessment and solving skills that demonstrate good judgment
  • Strong skills in planning and organization
  • Strong customer focus and relationship building skills
  • High level of professionalism and integrity
  • Must have availability for varying schedules

To Apply:

  • Submit your resume and salary requirement to: careers@jonathanadler.com.
  • Reference the position title in the subject line of your email message.

Corporate Internships

Licensing Intern

  • Salary: unpaid/for school credit
  • Type of Job: Internship
  • Job Location: Jonathan Adler HQ, New York, New York

Job Overview

The licensing department explores new business opportunities, deals with copyrighting, product sample reviews and feedback, communicates with marketing and public relations to make sure that all obligations per partner are executed, work with licensees on showroom updating with current JA products, and acts as liaison between partners and designers on all day-to-day needs.

The licensing intern will have visibility to all these areas and will learn all the ins and outs of licensing and business development, all while managing day-to-day duties. In addition, this opportunity will provide the intern the essential soft skills needed in the business world, such as writing experience and e-mail etiquette. The licensing intern will build relationships with licensing partners and everyone within the Jonathan Adler community, and thus be exposed to all areas of business.

Qualifications

  • The internship is unpaid and all candidates must receive academic credit for the internship.
  • Proficiency in Microsoft Word, Microsoft Excel.

To Apply

  • Submit your resume to: hrintern@jonathanadler.com.
  • Please reference the position title in the subject line of your email message.

Licensing Design Intern

  • Salary: unpaid/for school credit
  • Type of Job: Internship
  • Job Location: Jonathan Adler HQ, New York, New York

Job Overview

Jonathan Adler Design Studio is looking for talented and highly-motivated students to intern in our Licensing department this spring. Interns will get to work on a variety of projects including: designing products, patterns/textiles, packaging, presentations and graphics; cataloguing product samples, product research; and providing sample feedback to our vendors. We love interns with a "go-get-'em" attitude who can execute multiple projects with minimal instruction/management.

We are interested in students in the following majors: product design, textile/surface design, graphic design and illustration (only if candidate has strong design program skills and graphic design experience). Rising juniors and seniors are STRONGLY preferred. Ideally, we like our interns to commit to 2 days a week, but will work with students’ school/other work schedules. Interns must receive school credit. Please read the ENTIRE listing and apply if you meet the qualifications.

Qualifications

  • Strong skills in Adobe Creative Suite (Illustrator, InDesign and Photoshop) are REQUIRED.
  • Strong color sense. Knowledge of working with swatches and Pantones in Illustrator and InDesign.
  • Strong typography, layout and composition skills. Ability to create page layouts in InDesign.
  • Independent worker/self-starter—able to work with minimal instruction and be a free thinker.
  • Excellent written and verbal English language skills.

To Apply

  • Please send your resumé, portfolio (online or PDF) and a cover letter detailing what would make you an ideal intern at Jonathan Adler to hrintern@jonathanadler.com. Please familiarize yourself with our company by visiting our web site before applying.
  • Please reference the position title in the subject line of your email message.

Product Design Intern (Hard/Soft Home)

  • Salary: unpaid/for school credit
  • Type of Job: Internship
  • Job Location: Jonathan Adler HQ, New York, New York

We are seeking talented textile/surface design students with graphic design capabilities. This intern would work hand in hand with the Jonathan Adler design team on a variety of products focusing on graphic design & pattern as it relates to packaging, soft home and hard home goods. We love interns who are familiar with our brand, have strong Illustrator skills, and a go-get-em attitude who can execute individual projects.

Computer Skills required—Strong Knowledge of Illustrator. Working knowledge: InDesign & Photoshop. This internship will consist of the following responsibilities—Assist design team with development of patterned ceramic products, packaging & all soft home products. This internship focuses on helping to maintain reference library / product development materials, learning how to spec these products, assemble cohesive design presentations & communicate sample comments to vendors overseas. We look for interns who have a strong color sense, a modern design aesthetic, are comfortable creating swatches in Illustrator, working with fonts & drawing in Illustrator.

Please respond with a resume and portfolio that includes at least 3 images of patterns that are in the Jonathan Adler aesthetic to: hiring@jonathanadler.com. Applications without these materials will not be reviewed.

Product Development/Sourcing Intern (Hard/Soft Home)

Internship Description:

The Jonathan Adler Design Studio is seeking organized, detail oriented and eager students with an interest in home product development and production. This intern will have visibility to a variety of projects and learn about the process of soft and hard home good development. This internship will focus on helping to maintain reference samples and product development materials, learning about product testing, and supporting organization for design and product development presentations.

Responsibilities:

  • Assist Production Team with tracking the development cycle of hard and soft home products
  • Help maintain and organize production samples
  • Learn how to review and evaluate new products for required testing
  • Develop communication tools for use with overseas vendors

Qualifications:

  • Microsoft Excel
  • InDesign
  • Interns must receive school credit

We look for interns who are highly organized and detail oriented.

To Apply:

Send your resume to: pdinterns@jonathanadler.com.

Retail Design & Construction Intern

  • Salary: unpaid/for school credit
  • Type of Job: Internship
  • Job Location: Jonathan Adler HQ, New York, New York

We are seeking talented designers and design students with an Architectural and/or Interior Design background who can work hand in hand with the Design and Construction team as well as other members of the creative team. Strong AutoCAD skills are a must and the internship will focus on the retail design process. This includes design mock-ups, presentation preparation and project organization as well as design, aiding development of construction drawings and millwork details, attending site visits where possible, and installation of current and upcoming retail store spaces and trade show booths. We love interns with a go-get-em attitude who can execute individual projects and work in small teams. Ideally, we’d like our interns to commit to 2 to 3 consecutive days per week.

Strong background in AutoCAD is a must. Proficiency in Adobe InDesign, Photoshop and/or Illustrator is a huge plus.

Please email resume and work examples to: rdcintern@jonathanadler.com. Applications without a resume and work examples will not be reviewed.

Wholesale Intern

  • Salary: unpaid/for school credit
  • Type of Job: Internship
  • Job Location: Jonathan Adler HQ, New York, New York

Assist sales team in all aspects of daily functions including, order management, international shipment logistics, sample management, market preparations, showroom maintenance, research projects, and general administrative support. Must be detailed oriented, efficient, and able to prioritize multiple responsibilities and projects.

Proficiency in Microsoft EXCEL required. Previous office experience strongly preferred.

Please respond with a resume to wholesalejobs@jonathanadler.com.

Retail Openings

Store Manager

Current Openings

To apply, please send resumé and cover letter to the email address listed below and indicate the position for which you are applying.

Job Purpose:

A Store Manager is responsible for establishing and maintaining Client Services, oversees and is accountable for the operation of a store ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, and managing operating costs and shrinkage.

Key Accountabilities

  • Ensure that each Client receives outstanding Client Service.
  • Manage and resolve Client Service issues.
  • Analyze, measure and react to business trends to meet or exceed sales goals.
  • Control shrink, expenses, and payroll.
  • Monitor merchandise including stock levels, merchandise adjacencies and presentations.
  • Maintain order flow.
  • Review department/store trends and recommend and initiate changes for maximizing goals and objectives.
  • Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc.
  • Recruit store employees.
  • Train, coach, counsel and continually develop staff in all aspects of the business.
  • Serve as a liaison in communication between the store and home office.
  • Uphold and monitor compliance to company policies and procedures—maintain operational excellence.

Essential Skill Requirements

  • Proven ability to lead, motivate and inspire team to achieve excellence
  • Proven track record of meeting and exceeding goals
  • Proven ability to deliver excellent client service
  • Superior communication and interpersonal skills
  • Willingness to ask questions and seek solutions
  • Meticulous organization and attention to detail
  • Ability to manage conflict through to resolution
  • Microsoft Windows proficiency, especially Word and Excel

Qualifications

  • 5–7 years of retail management experience, interiors/home furnishings preferred
  • Architecture or design experience preferred
  • Contemporary sense of style and culture
  • Strong contacts in and knowledge of the local interior design community is preferred
  • Or a minimum of 2 years of relevant business experience

Assistant Store Manager

Current Openings

To apply, please send resumé and cover letter to the email address listed below and indicate the position for which you are applying.

Job Purpose:

An Assistant Store Manager is responsible for assisting the store management in establishing and maintaining Client Services, ensuring maximum sales and profitability through merchandise, inventory, and expense control, human resources management, and managing operating costs and shrinkage.

  • Assist store management team in daily store operations.
  • Manage associates in conjunction with Store Management in daily aspects of driving sales and running the business.
  • Master and teach product knowledge and brand design inspiration.
  • Contribute to growing the client base, including designer outreach.
  • Assist in monitoring merchandise including stock levels, merchandise adjacencies and presentations.
  • Assist management in maintaining order flow.
  • Train, coach, counsel and continually develop staff in all aspects of the business.

Essential Skill Requirements

  • Proven ability to lead, motivate and inspire team to achieve excellence
  • Proven ability to deliver excellent client service standard and ability to lead best practice implementation
  • Strong communication and interpersonal skills
  • Willingness to ask questions and seek solutions
  • Microsoft Windows proficiency, especially Word and Excel

Qualifications

  • 1–3 years of retail management experience, interiors/home furnishings field or 1–3 years as a store associate at Jonathan Adler
  • Architecture or design experience preferred

Sales Associate

Current Openings

To apply, please send resumé and cover letter to the email address listed below and indicate the position for which you are applying.

Job Purpose:

A sales associate is responsible for driving business through excellence in selling, customer service, clientelleing and general store functioning.

  • Welcome every Client that enters the store.
  • Master product knowledge and brand design inspiration—tell our story.
  • Uphold best in class service and selling standards.
  • Establish lasting Client relationships through thorough outreach and follow up; including in home design consultations.
  • Grow client and designer base.
  • Partner with the store team to execute, achieve and exceed the goals of the store.
  • Accurately execute operational tasks such as ringing sales, receiving stock, shipping merchandise and maintaining the look of the showroom.
  • Participate in special store functions as directed by the store manager; such as floor sets, client events, store meetings and physical inventory.

Essential Skill Requirements

  • Proven ability to deliver excellent Client Service while delivering sales goals
  • Ability to articulately tell the story of the brand through product knowledge and brand design inspiration
  • Willingness to follow direction and work as part of a team
  • Ability to problem solve - anticipate challenges, ask questions and react accordingly
  • Proficiency at multi-tasking, prioritizing and organizing

Qualifications

  • 2–3 years of retail client service and sales experience, preferably in interiors/home furnishings
  • Contemporary sense of style and culture
  • Microsoft Windows proficiency, especially Word and Excel
  • Strong contacts in and knowledge of the local interior design community is preferred

Key Holder

Current Openings

To apply, please send resumé and cover letter to the email address listed below and indicate the position for which you are applying.

Job Purpose:

A Key Holder, along with the store leaders, is responsible for opening and closing procedures, cash handling, bank deposits and Daily business recaps. Additionally, like all members of the team, they are responsible for driving business through excellence in selling, customer service, clientelleing and general store functioning.

Key Accountabilities

  • Perform store opening and closing duties
  • Daily bank deposits
  • Write daily business recaps
  • Welcome every Client that enters the store.
  • Master product knowledge and brand design inspiration—tell our story.
  • Uphold best in class service and selling standards.
  • Establish lasting Client relationships through thorough outreach and follow up; including in home design consultations.
  • Grow client and designer base.
  • Partner with the store team to execute, achieve and exceed the goals of the store.
  • Accurately execute operational tasks such as ringing sales, receiving stock, shipping merchandise and maintaining the look of the showroom
  • Participate in special store functions as directed by the store leader; such as floor sets, client events, store meetings and physical inventory

Essential Skill Requirements

  • Proven ability to deliver excellent Client Service while delivering sales goals
  • Ability to articulately tell the story of the brand through product knowledge and brand design inspiration
  • Willingness to follow direction and work as part of a team
  • Ability to problem solve—anticipate challenges, ask questions and react accordingly
  • Proficiency at multi-tasking, prioritizing and organizing

Qualifications

  • 2–3 years of retail client service and sales experience, preferably in interiors/home furnishings
  • Contemporary sense of style and culture
  • Microsoft Windows proficiency, especially Word and Excel
  • Strong contacts in and knowledge of the local interior design community is preferred